Terms of Service & Operational Protocol

Effective Date: June 20, 2026

Platform: poetry.mosor.pl

This document serves as the regulatory framework and distance selling contract for all users intersecting with this platform. By initiating an acquisition protocol or navigating these coordinates, you agree to comply with the parameters below.

1. General Provisions & Node Identification

This repository is managed and operated by the following legal entity:

  • Operator/Seller: ProEco Leaders Sp z o.o.
  • Registered Office Address: Aleja Powstania Warszawskiego 15, Cracow
  • Tax Identification Number (NIP): PL 6751779814
  • Business Registry Number (KRS): 0001026625
  • Primary Communication Link (Email): beata@proecoleaders.com
  • Direct Telephony Channel (Phone): 0048 601429139

All prices listed within the repository are displayed as gross amounts inclusive of all statutory Value Added Tax (VAT) currently applicable in Poland.

2. Technical Requirements & System Use

To establish a stable interface with the repository, user nodes must meet the following minimum technical baselines:

  • A device with internet grid access.
  • An active, standard web browser (Chrome, Safari, Firefox, Edge).
  • An operational email account to receive automated text payloads and receipts.

Users are strictly prohibited from injecting malicious data code, automated bot requests, or illegal text vectors into the repository’s architecture.

3. The Acquisition Protocol (Ordering & Contract Conclusion)

  1. The Offer: The visual presentation of physical artifacts (Broadsides, Linen Folios, Commissions) inside the store functions as an invitation to treat, not a legally binding contract.
  2. Initiating the Request: A user selects their preferred physical artifact, moving it into the Manifest (Cart), and populates the required checkout vectors.
  3. Contract Execution: Clicking the button clearly labeled „Kupuję i płacę” (or its English rebrand [Confirm Acquisition Protocol]) constitutes a formal purchase offer submitted by the buyer.
  4. Confirmation: A binding sales contract is officially concluded only when the repository transmits a manual or automated email titled „Acquisition Confirmed” or „Order Accepted for Fulfillment”.

4. Financial Clearance & Settlement

The repository accepts the following transactional clearing methods:

  • Digital Gateways: Electronic card processing via Stripe or PayPal.
  • Google Reader Revenue Manager: For frictionless system maintenance contributions.

If an order is placed but payment is not cleared within 3 solar days, the reservation clone is terminated, and the artifact is released back into the public archive matrix.

5. Physical Transport & Structural Risk

  • Timeline: Standard physical extractions (Broadsides, Folios) are prepared within the studio and dispatched within 7 business days. Custom commissions operate on distinct, independent production cycles.
  • Risk Allocation: In accordance with EU consumer protection statutes, the legal risk of damage or total loss during transit remains entirely with the Seller until the physical container is accepted into the hands of the buyer. A container damaged by the courier network is our responsibility to rectify.

6. Right of Withdrawal & Contract Reversal

Consumers residing within the European Economic Area have the legal right to reverse standard transactions without giving a reason.

  • The 14-Day Window: You have 14 days from physical delivery to notify us via email to return standard items.
  • The Custom Exemption: Under Art. 38 of the Polish Consumer Rights Act, the right of withdrawal is completely void for highly personalized artifacts and goods manufactured to specific user parameters. This explicitly excludes Bespoke „Existential Taxonomy” Commissions from being returned or refunded.
  • Return Costs: The buyer is responsible for the financial costs of returning standard physical items to our designated studio coordinates in Poland.

7. Conformity & Defect Diagnostic Protocol (Complaints)

If a delivered artifact arrives with an unlisted physical defect or does not match its structural description, the buyer may invoke the statutory warranty for lack of conformity with the contract (Niezgodność towaru z umową).

  • Submission: File a diagnostic complaint via beata@proecoleaders.com, detailing the precise nature of the flaw along with clear photographic evidence.
  • The 14-Day Review Resolution: The studio will run an audit on your claim and respond with a formal resolution within 14 calendar days of receipt.
  • Remedies: Valid defects will be resolved via a full studio replacement print, a professional repair, a proportional price reduction, or a total contract reversal (refund).

8. Out-of-Court Dispute Settlement

In the event of an unresolvable operational dispute, consumers have the right to access alternative, non-judicial resolution pathways. The European Commission provides a central digital arbitration portal accessible via the following coordinate:

🔗 http://ec.europa.eu/consumers/odr

9. Final Clauses

  • The law of the Republic of Poland applies to all contracts concluded via this platform, provided it does not strip international consumers of their local mandatory protective rights.
  • Any structural amendments to these terms will be communicated to registered users via email 14 days prior to implementation.